Category Archives for Management

Communication is a vital management skill

A construction worker walked up to the reception desk at a doctor’s office and was asked why he was there. “I have shingles,” he replied. She asked for his name, address and insurance information and told him to have a seat. Ten minutes later, a nurse called his name, took him back to the examining […]

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Great stories make great management lessons

President Abraham Lincoln was once criticized for referring to the Confederates in kind terms.  A woman critic asked the President how he could speak generously of his enemies when he should rather destroy them. “Why, Madam,” replied Lincoln, “Do I not destroy them when I make them my friends?” The moral of the story:  Keep […]

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Mastering the art of managing

Twenty-five hundred years ago a new Chinese emperor took the throne of the Middle Kingdom.  Because he was only 18, he called upon the court’s wisest adviser. “O learned sage.  O venerable counselor,” said the young emperor, “you advised my grandfather the emperor for many years.  What is the single most important advice you can […]

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